Lanseria International Airport Improves Convenience for Airlines and Passengers
New SITA services includes South Africa’s first self-bag drop and mobile boarding
In a first for a South African airport, passengers who have checked-in online or on their mobile device
Lanseria International Airport is investing in SITA’s (www.SITA.aero) self-service technology that will add new convenience for passengers while providing improved common-use functionality for airlines. Using SITA’s self-service systems, passengers will now be able to quickly check-in and drop their bags before proceeding directly to the gate without having to visit a traditional check-in counter.
In a first for a South African airport, passengers who have checked-in online or on their mobile device can now tag and drop their bags in less than a minute using SITA’s Scan&Fly (http://APO.af/fJCQAd) self bag-drop units. Scan&Fly’s plug-and-play design allows the bag-drop solution to be easily installed onto existing airport check-in desks, maximizing terminal space while leveraging the speed of self-service.
Using SITA’s Airport iValidate (http://APO.af/3UEwXU), Lanseria International Airport will be able to automatically verify all types of boarding passes, including home-printed A4 and mobile boarding passes, increasing security and speeding up the check-in process for passengers.
Behind the scenes, Lanseria International Airport will roll out new baggage reconciliation technology (http://APO.af/5Qx9aV) from SITA, providing passengers with greater confidence that their baggage will arrive with them at their destination. It will help airlines using the airport to comply with IATA’s Resolution 753, which requires that they track bags at key points during the journey.
The airport is also upgrading its common-use kiosks and desk infrastructure to use SITA’s cloud-based solution, eliminating the need for local servers. This common-use infrastructure is critical in providing greater flexibility for airlines operating from the airport by allowing them to share common-use terminal equipment (CUTE) for check-in and boarding.
Gavin Sayce, Chief Operating Officer of Lanseria International Airport, said: “Our passengers and airlines have always valued the ease of use when travelling through Lanseria International Airport. The investment in new technology – together with new infrastructure such as the multi-storey parking we are building – is aimed at maximizing this convenience. We want this airport to remain the airport of choice for both airlines and their passengers.”
Lanseria International Airport, north of Johannesburg, has established itself as a favored low-cost hub for passengers to quickly and conveniently connect to South Africa’s other main cities. FlySafair recently joined Kulula and Mango in operating flights from Lanseria to Cape Town, Durban and now George. The airport handles over 2 million passengers a year and the existing passenger terminal is being extended to accommodate more airlines and flights.
Maneesh Jaikrishna, Vice President Indian Subcontinent, Eastern & Southern Africa said: “Our research shows that an overwhelming number of passengers prefer to use technology rather than a human interaction when in the airport. They value the control and convenience that self-service options such as self-bag drop and mobile boarding provide. This is the case with Lanseria International Airport where passengers are accustomed to a smooth passage through the travel steps.”
Distributed by APO Group on behalf of SITA.
For further information (not for publication) contact:
Media Relations Manager
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SITA (Indian Subcontinent, Eastern & Southern Africa)
Regional Marketing Manager
Mobile: +91 9650017018
Tel: +44 (0)20 7872 5465
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SITA is the communications and IT solution provider that transforms air travel through technology for airlines, at airports and on aircraft. The company’s portfolio covers everything from managed global communications and infrastructure services, to eAircraft, passenger management, baggage, self-service, airport and border management solutions. Owned 100% by more than 400 air transport industry members, SITA has a unique understanding of its needs and places a strong emphasis on technology innovation.
Nearly every airline and airport in the world does business with SITA and its border management solutions are used by more than 30 governments. With a presence at more than 1,000 airports around the world and a customer service team of 2,000+ staff, SITA delivers unmatched service to more than 2,800 customers in more than 200 countries.
In 2016, SITA had consolidated revenues of US$1.5 billion. SITA’s subsidiaries and joint ventures include SITAONAIR (www.SITAONAIR.aero), CHAMP Cargosystems (www.CHAMP.aero) and Aviareto (www.Aviareto.aero).
For further information go to www.SITA.aero.